Citiverse
  • What are the implications for #ActivityPub user interface design?

    General Discussion
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    bengo@mastodon.socialB
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    What are the implications for user interface design?

    https://arxiv.org/pdf/2602.09997

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  • benpate@mastodon.socialB
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    @bengo

    … that maybe showing “like” counts and other “engagement” stats isn’t a good thing.

    It’s counterintuitive for software designers trained on surfacing as much data as possible, but it’s probably true.

  • smallcircles@social.coopS
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    @benpate @bengo

    Interesting paper, thanks. I just made an analogy to how road networks evolve over time, and what that means for the environment. This against the backdrop of my long blog article about fediverse .

    Social experience design examines the ecosystem that emerges by the landscape and is determined by the shape of our that it must grown on. Think like organic moss, that is able to take a foothold in the nooks and crannies of slick aluminium roofs. is a forest.

    An observation is that we generally severely underestimate the impact of "adding an extra online channel, so now we can be social remotely". This way of perceiving social totally misses how everything is different online, and at the same time that many things should / can be very similar to how we do offline for ages. Increasing social bandwidth on the wire.

  • smallcircles@social.coopS
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    @benpate @bengo

    @strypey just mentions Conway's Law, and how it shapes and affects all that we do. The driving force is , which over time also shaped modern global as it stands today.

    Question for grassroots environments that are able to healthily evolve and naturally grow into long-term sustainable ecosystems - in case of the able to support diverse and vibrant online culture, where people cocreate and participate in a value-based collaborative economy - is how based enabling can be designed to foster the right social dynamics that influence this emergence.

    Or else we get US road network, emerged by the lobbying powers of Big Oil. Corporate capture in case of . Or traffic chaos and road jams, stifling .

    My blog addresses how @EUCommission (via the great @nlnet ) encourages - in traffic terms - creation of infra building blocks. But not road vision, policies, enforcement. Lacks socio-cultural care.

  • smallcircles@social.coopS
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    @benpate @bengo @strypey @EUCommission @nlnet

    When it comes to Conway's Law then, what do we have today in terms of alternative environment, here on fediverse?

    If I squint my eyes so the details become vague, I see more or less a copy/paste of existing that we are all familiar with, and as forces it through our throat. BUT! Decentralized.. a great achievement. We can now build our own roads, instead of being forced to take the highway.

    The observation that we "copy/pasted" may or may not be an indicator of the risk that Conway's Law does its work. I leave that as part of my call-for-reflection. Same holds for the risk of corporate capture, who can quickly pave over with asphalt any 'desire path' that became popular, and perhaps make it a toll road.

    More interesting it gets when it comes to : dealing with tech externalities. See: https://social.coop/@smallcircles/116316524763055082

    And : Go from to Sustainable open social systems.

  • bengo@mastodon.socialB
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    @smallcircles @benpate @strypey @EUCommission @nlnet good reflection. If things here look copy pasted from the corporate captured web, it might be because the same people keep making the same limiting decisions with their cronies all the way since https://en.wikipedia.org/wiki/OpenSocial

    Big believer in Conways Law and also moreso

    https://en.wikipedia.org/wiki/Planck%27s_principle

  • benpate@mastodon.socialB
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    Good point Ben. And there’s a delicate balance of giving people something good and unique vs. something they’re familiar with and will use

    Remember, nobody can force you to use the Fediverse, so our tools have to meet people where they are.

    It’s like weaning an addict off of cigarettes, or sugar.

    @bengo @smallcircles @strypey @EUCommission @nlnet

  • bengo@mastodon.socialB
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    @benpate @smallcircles @strypey @EUCommission @nlnet I’ve been using this website for almost a decade and the way it does the fediverse protocols has changed a great amount over that time. There wasn’t any informed consent about the way in which I use this app does “fediverse” during that whole time. These cloud oriented platforms on the fediverse effectively force people to use new “fediverse” all the time.

  • bengo@mastodon.socialB
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    @benpate @smallcircles @strypey @EUCommission @nlnet People do need to take responsibility for which kind of fediverse they use by interacting with the fediverse not through a web page served by a platform, but through clients that aren’t served by web platforms. Choose the code you run. Beware networks that “give” you opaque behavior that changes without your informed consent because https://en.wikipedia.org/wiki/Moral_hazard

  • benpate@mastodon.socialB
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    Very true. That’s a great case for each person controlling their own identity/experiemce/etc.

    I’m fascinated how different people can look at the same evidence and take away such different conclusions.

    I usually see apps as a kind of lock in. Someone’s more likely to find you on the open web first, then MAYBE “convert” and upgrade to your app.

    I totally see your point too (esp regarding security) but there are so many paths up the mountain.

    @bengo @smallcircles @strypey @EUCommission @nlnet

  • smallcircles@social.coopS
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    @strypey @EUCommission @nlnet

    Thx @bengo for Matthew and Planck principles, new for me as named social phenomena. Our social dynamics are truly fascinating, but almost totally unaddressed in how we end up 'landscaping' our collective gardens when all tech gets plugged together, beyond apps, and "wild emergence" kicks in.

    > there’s a delicate balance of giving people something good and unique vs. something they’re familiar with and will use

    @benpate totally. If you want to "rescue" people asap, the urge is to go for the familiar. But is that the best option, and sustainable long-term? This bears thinking on more, but as a collective, and how to achieve that, right? That's where positions itself. Between hard tech and best societal outcome of its introduction.

    Grassroots nature of is a strength, but does not necessarily yield best outcomes. Most likely we get visited by .

    My next blog post (not yet published) ponders the

  • benpate@mastodon.socialB
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    Long term, no. It's not the best outcome.

    But this is the difference between thinking like a "tech person" and thinking like a "sales person" (excuse by rough analogy)

    Relationships are a journey. They start with a loose commitment, then slowly build trust over time and ratchet up the customer's investment in the product.

    Super-secure apps may be the end goal, but you won't get there without the initial state: discovery via the open web.

    @smallcircles @strypey @EUCommission @nlnet @bengo

  • smallcircles@social.coopS
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    @strypey @EUCommission @nlnet @bengo

    > That’s a great case for each person controlling their own identity/experience/etc

    > I usually see apps as a kind of lock in

    @benpate this!

    One's own experience is literally what "social experience" in SX stands for. And then projects upwards from Personal Needs, via motivated action based on them, to how they relate to other people, and ultimately at largest societal scale how they contribute to our hypercomplex 'construct of society'. See Pyramid of Perspective model at: https://coding.social/blog/reimagine-social/#pyramid-of-perspective

    Related notion in that article is Personal social networking. An approach that encourages making comparison and analogy with familiar social constructs offline, where we do social networking for ages.

    And then tell me e.g. where your local Moderation force operates, ready to slap you on the wrist for saying something nasty. Or ostracizes / silences you, 3-strikes you're out (if you are lucky). Countless things we build online are ultra-weird offline.

  • bengo@mastodon.socialB
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    @benpate @smallcircles @strypey @EUCommission @nlnet i don’t know what you mean. I already discovered great secure apps via the open web on websites called signal.org, matrix.org, wire.com, etc etc.

    And btw I’ve sold plenty of software in my day, with a diverse group of people, and there’s rarely consensus on how to think amongst tech/sales roles, at least not on diverse teams.

  • bengo@mastodon.socialB
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    @benpate @smallcircles @strypey @EUCommission @nlnet in my experience fwiw, the most frequent challenge with sales teams tends to be structuring the incentives so they don’t make unrealistic promises that hurt the company equity in the long run just so they can maximize this years cash comp.

  • benpate@mastodon.socialB
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    We're probably just looking at two loosely related issues. I'm answering @smallcircles's statement about Fediverse servers "rescuing" people from other platforms.

    Yes, you and I are already plugged in to all of the techie tools.

    But we can't expect regular people to be all in on day one. They may not immediately choose a platform, pick an instance, sign up, install the app, and so on.

    We need to make a smooth path for people to walk.

    @bengo@strypey@mastodon.nzoss.nz @EUCommission @nlnet

  • benpate@mastodon.socialB
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    I'd like to add that: the initials for "Sales and Marketing" are "S&M" and that can't be a coincidence.

    I'm happy to NOT relive my days doing sales and marketing. I'm sure you are, too. But onboarding people is more than a technology problem. We can't expect success if the initial hurdles are so damned high (as they are today).

    If we want to advocate for new people to join this network, we'll need to meet them where they are.

    @smallcircles @EUCommission @nlnet

  • bengo@mastodon.socialB
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    @benpate @smallcircles @EUCommission @nlnet good points. Totally agree about meeting people where they are. From my perspective, the majority of the people on the fediverse in 5 years aren’t on it now. So designing for them is different than designing for the smaller total addressable audience that is on it.

    you’re right some folks will only want to use web pages. I’m glad they’ll have many options too.

  • smallcircles@social.coopS
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    @bengo @benpate @EUCommission @nlnet

    I just tooted how the focus on people gets lost when we allow ourselves to be so deeply mired in this technosphere (because of our fascinations and aspirations) that tend to forget what software really is.

    Software constitutes abstractions of reality with the purpose of serving people's needs. Even where the dev is the only stakeholder, creating hobby code, and then exponentially when their FOSS project gains traction. And how that works is totally overlooked.

    Under SX saying "user" is a 'forbidden word'. When using it, you lost already half the game.

    Also SX considers FOSS to be nothing more than the software artifact + an open license. The FOSS movement and its inherent unsustainability then becomes a problem of organization. How do you organize chaotic commons? How do you compete with Big Bizz & Industry, who are able to run hypercomplex global supply lines?

    Simple:
    Not easy.

    https://coding.social/blog/reimagine-social/#chaordic-organization

  • deutrino@mstdn.ioD
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    @benpate @bengo @smallcircles @strypey @EUCommission @nlnet literally just re-implement tumblr, with the exact same reblog chain UX, and the same fusion of likes+reblogs into "notes" (before Matt Mullenweg ruined that, which was the subject of much caustic backlash from the userbase, many of whom have been there for ≥ 15 years) … and see what happens.

    and no, Wafrn hasn't done this. I did have a good chat with the Wafrn guy about why the OG tumblr UX is important (its emergent effects) though.


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